Six Core Services, Infinite Combinations
Six Core Services, Infinite Combinations
ViaOps delivers operational excellence through a comprehensive suite of services designed to meet you where you are and take you where you need to go.
ViaOps delivers operational excellence through a comprehensive suite of services designed to meet you where you are and take you where you need to go.
Expert Assessments
Expert Assessments
You can't improve what you don't understand. Our comprehensive assessments evaluate your operational maturity and AI readiness, providing a clear roadmap for transformation.
We assess your people, processes, platforms, and technology to identify opportunities for improvement and growth. The result is a prioritized action plan that shows you exactly where to focus your energy and investment for maximum impact.
You can't improve what you don't understand. Our comprehensive assessments evaluate your operational maturity and AI readiness, providing a clear roadmap for transformation.
We assess your people, processes, platforms, and technology to identify opportunities for improvement and growth. The result is a prioritized action plan that shows you exactly where to focus your energy and investment for maximum impact.
Why This Matters
Why This Matters
Most companies waste time and money on solutions that don't address their real problems. Our assessments ensure you're solving the right problems in the right order. Knowing your opportunities to increase value across the board is critical for ensuring stable growth without problems arising.
Most companies waste time and money on solutions that don't address their real problems. Our assessments ensure you're solving the right problems in the right order. Knowing your opportunities to increase value across the board is critical for ensuring stable growth without problems arising.
What's Included
What's Included
Operations maturity assessment across people, processes, and platforms
AI readiness evaluation and opportunity identification
Technology stack review and optimization recommendations
Operations maturity assessment across people, processes, and platforms
AI readiness evaluation and opportunity identification
Technology stack review and optimization recommendations
Process efficiency analysis and bottleneck identification
Detailed recommendations report with prioritized action plan
90-day implementation roadmap
Process efficiency analysis and bottleneck identification
Detailed recommendations report with prioritized action plan
90-day implementation roadmap
Typical Timeline
Typical Timeline
Assessments take about 2-3 weeks which include gathering info, producing analysis, and going through the implementation roadmap and options. This is best for companies exploring operational improvements and AI adoption, or businesses experiencing growth pains without clear solutions
Assessments take about 2-3 weeks which include gathering info, producing analysis, and going through the implementation roadmap and options. This is best for companies exploring operational improvements and AI adoption, or businesses experiencing growth pains without clear solutions
Platform Optimization
Platform Optimization
Stop wasting money on platforms you're not using effectively. Broken processes in expensive platforms lead to wasted investment and frustrated teams. We help you select, implement, and optimize the business management tools that actually fit your needs - from CRMs to project management systems to communication platforms. Our vendor-agnostic approach means we recommend what's best for your business, not what pays us commissions.
Stop wasting money on platforms you're not using effectively. Broken processes in expensive platforms lead to wasted investment and frustrated teams. We help you select, implement, and optimize the business management tools that actually fit your needs - from CRMs to project management systems to communication platforms. Our vendor-agnostic approach means we recommend what's best for your business, not what pays us commissions.
Stop wasting money on platforms you're not using effectively. Broken processes in expensive platforms lead to wasted investment and frustrated teams. We help you select, implement, and optimize the business management tools that actually fit your needs - from CRMs to project management systems to communication platforms. Our vendor-agnostic approach means we recommend what's best for your business, not what pays us commissions.
Why This Matters
Why This Matters
The right platform, properly implemented, becomes the backbone of your operations. The wrong one becomes an expensive paperweight that your team resents. When teams don't use proper platforms, every individual goes and finds their own method to track work - leading to endless sources of truth across the business.
The right platform, properly implemented, becomes the backbone of your operations. The wrong one becomes an expensive paperweight that your team resents. When teams don't use proper platforms, every individual goes and finds their own method to track work - leading to endless sources of truth across the business.
What's Included
What's Included
Current platform audit and utilization analysis
Platform evaluation and selection guidance (vendor agnostic)
Implementation planning and configuration
Current platform audit and utilization analysis
Platform evaluation and selection guidance (vendor agnostic)
Implementation planning and configuration
Process design and workflow optimization
Team training and adoption support
Ongoing optimization and troubleshooting support
Process design and workflow optimization
Team training and adoption support
Ongoing optimization and troubleshooting support
Typical Timeline
Typical Timeline
4-8 weeks per platform on average to ensure we fully evaluate the best system for your business needs, make accurate recommendations, and help with implementation practices. Best for companies struggling with underutilized tools, considering platform changes, or implementing new business management systems.
4-8 weeks per platform on average to ensure we fully evaluate the best system for your business needs, make accurate recommendations, and help with implementation practices. Best for companies struggling with underutilized tools, considering platform changes, or implementing new business management systems.
AI Implementation & Automation
AI Implementation & Automation
AI is not a cure-all, but it can be transformative when implemented strategically. Cut through the hype and implement solutions that actually move the needle. We provide practical, hands-on guidance for AI adoption and workflow automation - from simple task automation to complex AI integrations. Our approach focuses on real business value, not flashy technology for its own sake.
AI is not a cure-all, but it can be transformative when implemented strategically. Cut through the hype and implement solutions that actually move the needle. We provide practical, hands-on guidance for AI adoption and workflow automation - from simple task automation to complex AI integrations. Our approach focuses on real business value, not flashy technology for its own sake.
Why This Matters
Why This Matters
Most AI implementations fail because they're solutions looking for problems. We start with your actual operational challenges and find the right AI tools to solve them. Without ensuring that your business is in a good place to properly adopt AI and utilize it to its fullest, it's almost better to not have AI at that point. Let's get you AI ready.
Most AI implementations fail because they're solutions looking for problems. We start with your actual operational challenges and find the right AI tools to solve them. Without ensuring that your business is in a good place to properly adopt AI and utilize it to its fullest, it's almost better to not have AI at that point. Let's get you AI ready.
What's Included
What's Included
AI opportunity identification and use case development
Solution vetting and vendor selection (vendor agnostic)
Implementation planning and project management
AI opportunity identification and use case development
Solution vetting and vendor selection (vendor agnostic)
Implementation planning and project management
Workflow automation design and deployment
Team training and change management
Performance monitoring and optimization
Workflow automation design and deployment
Team training and change management
Performance monitoring and optimization
Typical Timeline
Typical Timeline
8-16 weeks to properly ensure that we understand your business AI needs and the proper ability to assess where it would make the most impact along with how your AI should be run (hosted vs. managed). This is best for companies ready to move beyond AI exploration into practical implementation, or struggling to identify where AI can actually help their business.
8-16 weeks to properly ensure that we understand your business AI needs and the proper ability to assess where it would make the most impact along with how your AI should be run (hosted vs. managed). This is best for companies ready to move beyond AI exploration into practical implementation, or struggling to identify where AI can actually help their business.
Performance Mindest Coaching
Performance Mindest Coaching
You must put people in a position to win. Operational transformation requires more than new tools - it requires the right mindset. Our performance coaching helps leaders and teams develop the mental frameworks needed to drive and sustain change. Grounded in The Golden Rule and practical business strategy, we help you build the leadership capacity to execute your operational vision.
You must put people in a position to win. Operational transformation requires more than new tools - it requires the right mindset. Our performance coaching helps leaders and teams develop the mental frameworks needed to drive and sustain change. Grounded in The Golden Rule and practical business strategy, we help you build the leadership capacity to execute your operational vision.
You must put people in a position to win. Operational transformation requires more than new tools - it requires the right mindset. Our performance coaching helps leaders and teams develop the mental frameworks needed to drive and sustain change. Grounded in The Golden Rule and practical business strategy, we help you build the leadership capacity to execute your operational vision.
Why This Matters
Why This Matters
Technology and processes are easy to change. People and culture are hard. Our coaching bridges that gap, ensuring your team is equipped to embrace and sustain transformation. Whether it's coaching leaders to understand how to find their unique leadership fingerprint, or coaching teams around creating powerful culture - mindset always wins.
Technology and processes are easy to change. People and culture are hard. Our coaching bridges that gap, ensuring your team is equipped to embrace and sustain transformation. Whether it's coaching leaders to understand how to find their unique leadership fingerprint, or coaching teams around creating powerful culture - mindset always wins.
What's Included
What's Included
Individual leadership coaching sessions
Team performance coaching and workshops
Change management and adoption support
Individual leadership coaching sessions
Team performance coaching and workshops
Change management and adoption support
Accountability partnerships and goal setting
Custom coaching programs tailored to your needs
Faith-grounded guidance for leaders who value it
Accountability partnerships and goal setting
Custom coaching programs tailored to your needs
Faith-grounded guidance for leaders who value it
Typical Timeline
Typical Timeline
Coaching is typically an ongoing relationship with a business. While there can be workshops and short-term coaching initiatives, most coaching engagements go until change is realized and a business is self-regulating their culture. Best for leaders driving organizational change, or teams struggling with adopting new processes and seeking values-integrated coaching.
Coaching is typically an ongoing relationship with a business. While there can be workshops and short-term coaching initiatives, most coaching engagements go until change is realized and a business is self-regulating their culture. Best for leaders driving organizational change, or teams struggling with adopting new processes and seeking values-integrated coaching.
Fractional COO Services
Fractional COO Services
Get executive-level operational leadership without the full-time overhead. Our Fractional COO service provides strategic guidance, operational oversight, and hands-on support to drive your business forward. Perfect for growing companies that need operational leadership but aren't ready for a full-time COO. You get the expertise, the strategic thinking, and the execution support - without the six-figure salary and benefits package.
Get executive-level operational leadership without the full-time overhead. Our Fractional COO service provides strategic guidance, operational oversight, and hands-on support to drive your business forward. Perfect for growing companies that need operational leadership but aren't ready for a full-time COO. You get the expertise, the strategic thinking, and the execution support - without the six-figure salary and benefits package.
Get executive-level operational leadership without the full-time overhead. Our Fractional COO service provides strategic guidance, operational oversight, and hands-on support to drive your business forward. Perfect for growing companies that need operational leadership but aren't ready for a full-time COO. You get the expertise, the strategic thinking, and the execution support - without the six-figure salary and benefits package.
Why This Matters
Why This Matters
Most growing companies hit an operational ceiling where the founder can't do it all anymore, but hiring a full-time COO isn't financially viable. Fractional COO services bridge that gap. With fractional officers becoming more important for businesses to have, ensuring that how the business heartbeat operates is critical for sustained growth.
Most growing companies hit an operational ceiling where the founder can't do it all anymore, but hiring a full-time COO isn't financially viable. Fractional COO services bridge that gap. With fractional officers becoming more important for businesses to have, ensuring that how the business heartbeat operates is critical for sustained growth.
What's Included
What's Included
Strategic operational planning and execution
Process design and optimization
Team leadership and development
Strategic operational planning and execution
Process design and optimization
Team leadership and development
Technology strategy and implementation oversight
Access to full network of operational resources
Regular executive partnership and advisory
Technology strategy and implementation oversight
Access to full network of operational resources
Regular executive partnership and advisory
Typical Timeline
Typical Timeline
COO services have a minimum of a 6-month commitment to ensure that there's time to integrate into the business, understand key challenges, create a solution-focused roadmap, and oversee the change process. This is best for growing companies with revenue ranging from $10M-$100M needing operational leadership, companies in transition, or organizations that are preparing to scale.
COO services have a minimum of a 6-month commitment to ensure that there's time to integrate into the business, understand key challenges, create a solution-focused roadmap, and oversee the change process. This is best for growing companies with revenue ranging from $10M-$100M needing operational leadership, companies in transition, or organizations that are preparing to scale.
Custom Technology Development
Custom Technology Development
Sometimes off-the-shelf solutions don't cut it. We connect you with vetted technology partners to build custom solutions that fit your unique operational needs. From custom integrations between existing systems to full platform development, we manage the entire process so you get the solution you need without the headaches. Our network of trusted developers means you get quality work without the risk of hiring unknown contractors.
Sometimes off-the-shelf solutions don't cut it. We connect you with vetted technology partners to build custom solutions that fit your unique operational needs. From custom integrations between existing systems to full platform development, we manage the entire process so you get the solution you need without the headaches. Our network of trusted developers means you get quality work without the risk of hiring unknown contractors.
Sometimes off-the-shelf solutions don't cut it. We connect you with vetted technology partners to build custom solutions that fit your unique operational needs. From custom integrations between existing systems to full platform development, we manage the entire process so you get the solution you need without the headaches. Our network of trusted developers means you get quality work without the risk of hiring unknown contractors.
Why This Matters
Why This Matters
Custom development projects often fail due to poor requirements, mismatched developers, or lack of oversight. We eliminate those risks by managing the entire process from scoping to launch. Having experts able to speak both business and development languages will ensure that your vision is properly expressed and delivered.
Custom development projects often fail due to poor requirements, mismatched developers, or lack of oversight. We eliminate those risks by managing the entire process from scoping to launch. Having experts able to speak both business and development languages will ensure that your vision is properly expressed and delivered.
What's Included
What's Included
Requirements gathering and technical scoping
Partner matching from vetted developer network
Project management and oversight
Requirements gathering and technical scoping
Partner matching from vetted developer network
Project management and oversight
Quality assurance and testing coordination
Post-launch support coordination
Ongoing maintenance planning
Quality assurance and testing coordination
Post-launch support coordination
Ongoing maintenance planning
Typical Timeline
Typical Timeline
Project-centric timelines are critical here. Custom development timelines must follow proper sizing, estimations, and execution timelines that account for anything that could come up. When it comes to custom development, you never want to rush something that could drastically increase the value of your business through IP. This is best for companies with unique operational, technical, or offering needs that can't be solved with off-the-shelf platforms.
Project-centric timelines are critical here. Custom development timelines must follow proper sizing, estimations, and execution timelines that account for anything that could come up. When it comes to custom development, you never want to rush something that could drastically increase the value of your business through IP. This is best for companies with unique operational, technical, or offering needs that can't be solved with off-the-shelf platforms.
Ready to Get Started?
Ready to Get Started?
If there's a service that stands out to you, you're interested in multiple services, or just want to get some help figuring out what your next step should be - we're here to help. Let's get in touch and figure out the best solution for your business.
If there's a service that stands out to you, you're interested in multiple services, or just want to get some help figuring out what your next step should be - we're here to help. Let's get in touch and figure out the best solution for your business.