About the People Behind ViaOps
About the People Behind ViaOps
The driving force behind those putting your business in positions to win in everything you do
The driving force behind those putting your business in positions to win in everything you do
Our Story
Our Story
ViaOps was founded on a simple belief: companies live or die by their ability to work together and have seamless flow between people and technology - and every company deserves to have the opportunity to achieve that.
Too many businesses face the same challenges (and these are just a small snapshot of challenges):
People aren't able to work together as efficiently as they need to
Company culture is comprised of everyone coming together for 1-2 things… and then doing 95% of their work on an island
Change has a lot of pushback because people have their own system of keeping themselves on track
New, flashy things seem cool to use, but fall flat when business owners or operators try to implement them
Experts come in, implement a change, and now everyone is upset at all the re-work they need to do so they can just get back to working the way they used to
Every other company out there seems to be moving at light-speed, but you're struggling to get a response
Sound Familiar? That's where ViaOps comes in.
We've seen this all before and know all too well the pain of it throughout our careers which created ViaOps as the antidote to this mayhem companies seem to be falling into. We bridge the gap between where you are and where you need to be—without the chaos, without the overwhelm, and without losing what makes your business work.
Led by Keegan LaMar - an operations expert, ICF certified Performance Mindset Coach, garbage man, firefighter, and much much more from wearing numerous hats within his time in the Fortune 500 helping companies build and launch ideas for over a decade in the technology and product sector. The entire ViaOps team is comprised of puzzle-solvers who look at the entire ecosystem of a business and find ways to move businesses forward in a multitude of ways. Your business is just as unique as every human is, and it deserves that kind of attention to be successful and healthy.
ViaOps was founded on a simple belief: companies live or die by their ability to work together and have seamless flow between people and technology - and every company deserves to have the opportunity to achieve that.
Too many businesses face the same challenges (and these are just a small snapshot of challenges):
People aren't able to work together as efficiently as they need to
Company culture is comprised of everyone coming together for 1-2 things… and then doing 95% of their work on an island
Change has a lot of pushback because people have their own system of keeping themselves on track
New, flashy things seem cool to use, but fall flat when business owners or operators try to implement them
Experts come in, implement a change, and now everyone is upset at all the re-work they need to do so they can just get back to working the way they used to
Every other company out there seems to be moving at light-speed, but you're struggling to get a response
Sound Familiar? That's where ViaOps comes in.
We've seen this all before and know all too well the pain of it throughout our careers which created ViaOps as the antidote to this mayhem companies seem to be falling into. We bridge the gap between where you are and where you need to be—without the chaos, without the overwhelm, and without losing what makes your business work.
Led by Keegan LaMar - an operations expert, ICF certified Performance Mindset Coach, garbage man, firefighter, and much much more from wearing numerous hats within his time in the Fortune 500 helping companies build and launch ideas for over a decade in the technology and product sector. The entire ViaOps team is comprised of puzzle-solvers who look at the entire ecosystem of a business and find ways to move businesses forward in a multitude of ways. Your business is just as unique as every human is, and it deserves that kind of attention to be successful and healthy.
Our Approach
Our Approach
We don't believe in patching holes or transactional relationships, we are in the transformational game. All too often, businesses try to provide easy patches to people without helping them grow as individuals. Companies can't go anywhere with fixed mindsets - no matter how much they try to force change to happen because they see their competitors doing something new. A company is much like any living organism, needing to be growth-oriented to adapt to the conditions around it which is why we focus so much on following a simple approach that allows us to create true and lasting change.
Crawl: Assess and Ideate - We always start by understanding a business, it's people, and the pieces at play. What's working? What's broken? What are the biggest opportunities? How does change impact everyone? We always assess the fundamental building blocks of any company, otherwise we are no better than those throwing spaghetti at the wall.
Walk: Implement & Optimize - Only after understanding what the current state of a company is can we start to foster a culture of growth and healthy change. Whether it's creating better communication standards, fostering trust, developing healthy disciplines, or simply educating around why anything is happening at all can ensure a company is ready for actual process and platform implementations. Your customers will feel that every person in your company they work with is clearly connected to the same heartbeat that the leaders are setting.
Run: Scale & Sustain - With solid foundations, a growth mindset, and a company culture that is being upheld by everyone, it becomes easy to adapt to the market. When new technologies come out, the team is ready to be hands-on to see the success it can unlock for everyone and change is welcomed. At this phase everyone is winning. Companies cannot jump to this stage of the business maturity - it's a stage that is earned. We're here to help your team accomplish this with guidance.
This isn't about "fixing" businesses, it's about helping them see the success they've always been capable of.
We don't believe in patching holes or transactional relationships, we are in the transformational game. All too often, businesses try to provide easy patches to people without helping them grow as individuals. Companies can't go anywhere with fixed mindsets - no matter how much they try to force change to happen because they see their competitors doing something new. A company is much like any living organism, needing to be growth-oriented to adapt to the conditions around it which is why we focus so much on following a simple approach that allows us to create true and lasting change.
Crawl: Assess and Ideate - We always start by understanding a business, it's people, and the pieces at play. What's working? What's broken? What are the biggest opportunities? How does change impact everyone? We always assess the fundamental building blocks of any company, otherwise we are no better than those throwing spaghetti at the wall.
Walk: Implement & Optimize - Only after understanding what the current state of a company is can we start to foster a culture of growth and healthy change. Whether it's creating better communication standards, fostering trust, developing healthy disciplines, or simply educating around why anything is happening at all can ensure a company is ready for actual process and platform implementations. Your customers will feel that every person in your company they work with is clearly connected to the same heartbeat that the leaders are setting.
Run: Scale & Sustain - With solid foundations, a growth mindset, and a company culture that is being upheld by everyone, it becomes easy to adapt to the market. When new technologies come out, the team is ready to be hands-on to see the success it can unlock for everyone and change is welcomed. At this phase everyone is winning. Companies cannot jump to this stage of the business maturity - it's a stage that is earned. We're here to help your team accomplish this with guidance.
This isn't about "fixing" businesses, it's about helping them see the success they've always been capable of.
Our Values
Our Values
Human-Centered Operations
Technology should serve people, not the other way around. We believe AI augments human capability rather than replacing it. Every solution we recommend puts your team first.
Technology should serve people, not the other way around. We believe AI augments human capability rather than replacing it. Every solution we recommend puts your team first.
Vendor Agnostic Guidance
We recommend what's best for your business, not what pays us commissions. Our technology vetting expertise means you get honest, unbiased guidance every time.
We recommend what's best for your business, not what pays us commissions. Our technology vetting expertise means you get honest, unbiased guidance every time.
The Golden Rule
Built on trust, integrity, and long-term relationships. We're committed to your success, not just our next sale. We treat your business the way we'd want ours treated.
Built on trust, integrity, and long-term relationships. We're committed to your success, not just our next sale. We treat your business the way we'd want ours treated.
Sustainable Transformation
Change that sticks requires the right pace, the right tools, and the right partnership. We don't overwhelm your team—we empower them.
Change that sticks requires the right pace, the right tools, and the right partnership. We don't overwhelm your team—we empower them.
Ready to Get Started?
Ready to Get Started?
We would love the opportunity to work with you and see your success! Even if it's just exploration - we're here to help. Let's get in touch and figure out the best solution for your business.
We would love the opportunity to work with you and see your success! Even if it's just exploration - we're here to help. Let's get in touch and figure out the best solution for your business.